Effective Date: 10/7/2026
Statement
Lukosavich Chiropractic Center respects the privacy of its patients and is committed to protecting personal information used in connection with patient communications. Lukosavich Chiropractic Center uses Herfert Software solely as a technology provider to assist with appointment reminders, scheduling notifications, patient communications, and related practice-management services.
Information We Collect
We may collect and use information necessary to provide healthcare-related communication services, including:
- Patient name and contact information
- Mobile phone number
- Appointment and scheduling information
- Communication preferences
- Message content
- Other information reasonably necessary to provide patient communication and scheduling services
How We Use Information
Information may be used to:
- Send appointment reminders.
- Send appointment confirmations and scheduling updates.
- Provide office notifications.
- Respond to patient questions or inquiries.
- Provide customer care and administrative communications.
- Facilitate communications related to services provided by Lukosavich Chiropractic Center.
Patient information is not used for unrelated marketing or promotional purposes unless separately authorized where required.
Text Messaging
Lukosavich Chiropractic Center may send SMS/text messages to patients who have provided consent to receive communications.
Messages may include:
- Appointment reminders
- Appointment confirmations
- Scheduling changes or updates
- Office notifications
- Responses to patient inquiries
- Other communications related to services provided by the practice
*Message frequency may vary.
*Message and data rates may apply.
*Patients may withdraw their consent to receive text messages at any time.
SMS Consent and Mobile Information Protection
Mobile information, telephone numbers, SMS opt-in information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with third parties for marketing or promotional purposes. Information may be provided to service providers when necessary to operate or deliver the communication service, subject to applicable privacy and confidentiality requirements.
Use of Service Providers
Lukosavich Chiropractic Center may use third-party technology and communication service providers, including Herfert Software and telecommunications providers, to assist with delivering messages and operating patient communication services.
These providers are used only as necessary to provide services on behalf of Lukosavich Chiropractic Center.
Data Security
Lukosavich Chiropractic Center uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss. However, no electronic communication or information-storage system can be guaranteed to be completely secure.
SMS Opt-Out
Recipients may opt out of SMS communications at any time by replying:
STOP — to stop receiving text messages.
Recipients may reply:
START — to opt back into text messages after previously opting out.
HELP — for assistance regarding the messaging service.
Patients may also contact Lukosavich Chiropractic Center directly using the contact information below.
Changes to This Privacy Policy
Lukosavich Chiropractic Center may update this Privacy Policy periodically to reflect changes in its practices, technology, services, or legal requirements. The effective date listed at the top of this policy indicates when the policy was most recently updated.
Contact Information
Lukosavich Chiropractic Center
48881 Hayes Road
Shelby Township, MI 48315
Email: lukochiro@gmail.com
Phone: 586-532-6373
Questions regarding this Privacy Policy or the practice’s communication services may be directed to the contact information above.